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如何提高图书馆的流通服务质量
引用本文:卢克芝. 如何提高图书馆的流通服务质量[J]. 农业图书情报学刊, 2006, 18(2): 83-85
作者姓名:卢克芝
作者单位:山东农业大学,图书馆,山东,泰安,271018
摘    要:流通工作是图书馆的第一线,是图书馆的“窗口”,服务质量的好坏直接影响其整体形象.本文从不同的方面论述了提高图书馆流通服务质量的途径.包括树立服务新理念,加强规章制度的建设,创建良好的环境氛围和加强个人行为修养。提升个人魅力.

关 键 词:服务理念  环境氛围  个人修养
文章编号:1002-1248(2006)02-0083-03
收稿时间:2005-09-28
修稿时间:2005-09-28

How to Improve Circulation Service Quality in Libraries
LU Ke-zhi. How to Improve Circulation Service Quality in Libraries[J]. Journal of Library and Information Sciences in Agriculture, 2006, 18(2): 83-85
Authors:LU Ke-zhi
Abstract:Circulation work is the forefront and showpiece of the library. Service quality will affect the image of the library directly. This paper has discussed the ways to increase the quality of circulation service in libraries from different aspects, including the establishment of new service concept, enhancement of regulations construction, establishment of good environmental atmosphere and the enhancement of personal self-cultivation and personal glamour.
Keywords:service concepts   environmental atmosphere   personal self-cultivation
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