城市社区网格化管理中的居民参与研究——以兰州市西湖街道建工社区为例

为了强化社区管理能力,促进居民参与社区共同管理,兰州市西湖街道研发了"三维数字社会管理"系统,开展了"民情流水线"工程等创新性社区服务项目。该文以建工社区为例,从居民参与的角度,在总结社区网格化管理实践基础上,通过对社区居民参与意愿、现状、满意度的调查分析,发现自社区实行网格化管理以来,社区居民有比较积极的参与意愿,对社区工作整体上是满意的,但在政治参与上,居民受参与方式、内容、自身意愿等影响,还存在一定问题有待改善。

Study on the Participation of City Residents of the Community Gridded Management--Taking Jiangong Community,West Lake Subdistrict,Lanzhou City for an Example

In order to strengthen the community management ability,promote the residents to participate in community co-management,the streets West Lake developed the "three-dimensional digital community man?agement system",carried out the innovative community service project,such as the "Public pipeline". This project takes community construction as an example,from the perspective of residents' participation,con?cludes the practice of community gridded management. By analyzing the investigations of community resi?dents' participation willingness,present status and their satisfaction,it has been found that community resi?dents become more willing to participate and easier to be satisfied since the implement of community grid management. While on the other hand,there are still some problems on residents' political participa?tion that needed to be improved.