探讨数字馆藏服务绩效研究的相关理论 |
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引用本文: | 黄远慧.探讨数字馆藏服务绩效研究的相关理论[J].农业图书情报学刊,2013(11):190-193. |
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作者姓名: | 黄远慧 |
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作者单位: | 佛山科学技术学院图书馆,广东佛山528000 |
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摘 要: | 阐述了数字馆藏服务绩效研究的意义,并探讨研究这个课题的相关理论体系,包括成本与收益分析理论、可用性评价理论、绩效管理理论、顾客满意度理论、网络用户信息行为研究理论。
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关 键 词: | 数字馆藏 服务绩效 成本收益 可用性 |
Exloration on Related Theoretic Research on Digital Collcction Service Performauce |
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Institution: | HUANG Yuan,hui (Library, Foshan University; Foshan 528000; China) |
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Abstract: | This paper describes the significance of the research on digital collection service performance, and discusses the re- lated theory system of this subject; including the analysis of cost and benefit theory, usability evaluation theory, per- formanee ~agement theory, customer satisfaction theory, network user's information behavior theory. |
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Keywords: | Digital collections service performance cost and benefit usability i |
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