北京市12316现代农业呼叫中心的技术体系架构 |
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引用本文: | 芦天罡,孙伯川,唐朝,孙海南. 北京市12316现代农业呼叫中心的技术体系架构[J]. 安徽农业科学, 2014, 0(27): 9637-9641,9645 |
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作者姓名: | 芦天罡 孙伯川 唐朝 孙海南 |
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作者单位: | 北京市农业局信息中心,北京,100029 |
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摘 要: | 北京12316农业服务热线在全面整合农业信息资源的基础上,建立现代农业呼叫中心,有效提升了信息服务和农业执法效率.阐述了北京市12316呼叫中心的技术设计基本原则,概括总结了建设呼叫中心采用的先进技术和系统技术架构.
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关 键 词: | 12316 农业 呼叫中心 |
Technology System Construction of Beijing 12316 Modern Agriculture Call Center |
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Affiliation: | LU Tian-gang,SUN Bo-chuan,TANG Chao(Information Center of Beijing Agriculture Bureau, Beijing 100029) |
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Abstract: | Based on comprehensive integration of agricultural information resources,Beijing agricultural service hotline 12316 establishes modern call center,which can effectively improve the efficiency of information service and agricultural law enforcement.The basic principles of technical design for Beijing call center 12316 were elaborated,the advanced technology as well as system-technology was summarized. |
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Keywords: | 12316 Agriculture Call center |
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