旅游区客源市场结构分析与营销策略——以余荫山房为例

客源市场是旅游业赖以生存和发展的关键因素,客源分析是一个景区进行营销策划的基础。通过对抽样问卷调查的有效问卷进行分析,总结出了余荫山房客源市场的特征：主要是中青年为主、大学及以上文化程度、企事业单位的员工、教师和学生;客源地是以广州市和番禺为主占;以家庭为单位的自驾车游客较多。然后又选取了广州大学城的学生作为调查对象,问卷表明,近一半的学生表示有兴趣会去余荫山房游玩,学生的旅游偏好也证明余荫山房这种类型的景点在学生中很受欢迎,所以得出结论,即大学城将是余荫山房巨大的客源。最后根据人口统计细分市场的特点和客源地细分市场,将其核心客源市场定位于广州市客源市场和大学城客源市场的家庭游客群体、离退休游客群体和学生群体。对此,余荫山房应采取差异性的营销策略,综合地运用价格策略、促销策略。

Tourist Market Structure Analysis and Marketing Strategy in Tourist Area

The tourist source market is a key factor for the survival and development of tourism,source analysis is also a basis for marketing planning.The characteristics of the tourist market for the Yuyin Garden were analyzed by using the questionnaire data.It is shown that most of the tourists are from Panyu and Guangzhou City.The younger and the middle aged tourists are the majority of the tourists who are mostly university students,teachers,managers of enterprises,members of the government and scientists.The sel...