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Development and validation of an instrument for measuring appointment-specific client satisfaction in companion-animal practice
Authors:J.B. Coe  C.L. Adams  K. Eva  S. Desmarais  B.N. Bonnett
Affiliation:1. University of Pittsburgh, United States;2. University of Pittsburgh Medical Center, United States;3. Wayne State University, United States;1. Department of Women''s and Children''s Health, Division for Reproductive Health, Karolinska Institutet, Retziusväg 13 A, SE-171770 Stockholm, Sweden;2. Department of Social Work, School of Health and Society, Malmö University, SE-205 06 Malmö, Sweden
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