突发公共卫生事件背景下中国公共图书馆未成年人线上服务的调查研究

目的/意义]反映突发公共卫生事件背景下,国内公共图书馆未成年人线上服务的举措,为未成年人线上服务工作提供建议。方法/过程]通过网络对全国50家公共图书馆在疫情闭馆期间的未成年人线上服务进行调研,并对数据汇总整理。结果/结论]未成年人的线上服务集中于疫情知识宣传、数字资源推介、线上故事会及讲座、线上展览、线上荐书、线上互动活动等方面。公共图书馆要提高应急管理能力,向未成年人普及疫情知识,消除恐慌心理,进一步开放和利用移动平台,在实现线上资源共享发展的基础上,引进社会力量协同参与,为突发公共卫生事件应急管理体系的建设发挥应有的作用。

A Survey on Online Services for Children in Public Libraries in China under the Background of Public Health Emergencies

Purpose/Significance]The article aims to show the situation of the online services for children in domestic libraries under the background of public health emergencies,and offer suggestions for online services for children.Method/Process]Based on an on-line investigation of 50 Chinese public libraries during the period of libraries closed due to COVID-19,this article analyzes the online services for children during the epidemic.Results/Conclusions]Results show that online services focus on the anti-epidemic knowledge,digital resource promotion,online story and lecture,online exhibition,online book recommendation and online interaction activities,etc.Public libraries should improve their ability of emergency management and popularize the anti-epidemic knowledge to children to reduce panic.On the basis of realizing the development of online resource sharing,public libraries need to further open up and make use of the mobile platform,introduce social forces to participate in coordination,so as to play their due role in the construction of the emergency management system for public health emergencies.