中国饭店业的员工培训理念

随着酒店竞争日趋激烈,酒店对员工素质的要求也日益提高。如何提高员工队伍的素质、培养高素质的员工队伍成为困扰酒店的一大难题。而我国酒店员工的培训现状并不令人满意,存在许多问题。因此,要使酒店服务质量提高的同时提高经济效益,必须从根本上采取适当的方式方法改变我国酒店员工培训的现状。

Staff training of Chinese hotel

As the competition has been more and more serious between hotels,the hotels have high demand of their stuff quality.But how to enhance and raise the stuff’s quality to a high standard and make them have high quality becomes a difficult problem,which puzzles the hotels a lot.Stuff training plays an important role in the development of hotels：it is an important significance to the improvement of the products’ quality,reserving human resources and establishing hotel image.However,the present situation of hotel stuff training in China is not satisfied,since there exits many problems,such as inconspicuous training effect,narrow content and scope,inflexible training ways,unclear propose,no long-term plan,only focus on present benefits instead of general situation,and so on.therefore,if we want to bring the training into full effect to improve the hotel service quality and economic proficiency simultaneously,we need to adopt suitable ways or measures to change the present situation of hotel stuff training fundamentally in our country.