高校办公室接待工作的特点、原则和做法

做好办公室的接待工作，其前提是了解高校的工作特点、作用和要求；求实性、政策性、时效性、纪律性、思想性、针对性等是在接待过程中需要注意把握的基本原则；要重视提高接待人员的整体素质，针对不同来访对象做好接待工作。

Discussion On Features, Principles And Practice Of College Reception Works

The precondition to make better reception work in colleges is to learn its features, purposes and requirements. To improve their integrated qualities, reception personnel must pay much attention to some basic principles of realistic attitude, policies, effectiveness, disciplines and directions so as to perfect reception work in view of different visitors.