Abstract: | To assess the effects of negative and positive behaviors on milk yields, this study examined the attitudes and behaviors of stockpersons toward their cows and milk yields at a farm where 15 workers milked 67 cows as rotating shift work. At a holding area when moving cows to the parlor, stockperson behaviors were observed at 34 milkings. Behaviors were classified as negative (NEG) or positive (POS): NEG were attempts to move cows using touching (NT), vocalization (NV), and gestures (NG); POS were communications without attempting to move cows, consisting of touch (PT) or vocalization (PV). Numbers of NV and NEG were negatively correlated with milk yields of first parity (p < .05). Average milk yields of first parity and all cows were higher when PT were observed (p < .001, p < .0001) and POS were observed (p < .001 and p < .0001). Numbers of PT were positively correlated with milk yields of first parity (p < .05). Average milk yields of second parity were higher when PV was observed (p < .01). Positive behaviors, especially touching, are related to higher herd milk yields. Negative behaviors such as negative vocalizations are related to lower yields of younger cows. |