城市公园游客满意度的研究进展

随着城市人口剧增，我国的城市公园建设正从“增量发展”向“存量优化”发展。城市公园游客满意度的研究能够量化游憩者的需求和喜好，能够在满足物质需求的同时达到精神层面的有效递进，因此进行相关研究十分必要。文章在梳理现有理论、文献的基础上，分析认为，城市公园满意度的研究主要集中在研究方法、满意度影响因素以及不同年龄段人群满意度差异3个方面；在“公园服务”与“使用需求”两个层面，民众对公园的绿地环境以及可达程度有较高需求，不同年龄段的使用者对不同的游憩项目感兴趣。

Research Progress on Satisfaction of Urban Parks

With the sharp increase of urban population in China, the construction of urban parks is shifting from “incremental development” to “stock optimization”. The study of satisfaction with urban parks can quantify the needs and preferences of residents, and achieve an effective progression of spiritual level while satisfying material needs. Therefore,research on urban park satisfaction is necessary. Based on the existing theories and literature, this paper analyzed three aspects of urban park satisfaction, including research methods, factors affecting satisfaction, and differences in satisfaction with urban parks among different age groups; the factors influencing satisfaction were analyzed at the levels of “park services” and “demand for use”, and the factors influencing residents′ satisfaction with urban parks included the green environment and accessibility of parks. Different age groups of users were interested in different recreational activities.