| 高校图书馆全面质量管理（TQM）探讨 |
| |
| 引用本文： | 石洪发.高校图书馆全面质量管理（TQM）探讨[J].计算机与农业,2011(8):53-55,62. |
| |
| 作者姓名： | 石洪发 |
| |
| 作者单位： | 毕节学院图书馆,贵州毕节551700 |
| |
| 摘 要： | 高校图书馆实施全面质量管理,能明显地改善图书馆的业务流程、工作质量,实现工作高效率、服务高质量,进一步满足校内读者教学与科研需求,在馆内真正建立起＂质量第一,用户至上＂的文化,促进高校图书馆的健康发展。
|
| 关 键 词： | 高校图书馆 全面质量管理 服务 |
Research on Total Quality Control of University Library |
| |
| SHI Hongfa.Research on Total Quality Control of University Library[J].Computer and Agriculture,2011(8):53-55,62. |
| |
| Authors: | SHI Hongfa |
| |
| Institution: | SHI Hongfa(Bijie University Library,Guizhou Bijie 551700) |
| |
| Abstract: | Library＇s total quality management（TQM） could significantly improve the work process,quality of library and realize the high efficiency and high quality,to meet the demands of teaching and research on campus,and develop the culture of ＂quality first,customer first＂ for healthy development of university libraries. |
| |
| Keywords: | university library total quality management service |
| 本文献已被 维普 等数据库收录！ |
|
