基于利益相关者理论的公共图书馆社会责任与社会职能重构

利益相关者理论为公共图书馆社会责任与社会职能重构提供了新的思路和方法。文章分析了公共图书馆的利益相关者构成;阐述了公共图书馆社会责任与社会职能内容,即行政组织管理、服务用户、培养馆员与参与社区活动;进一步分析了公共图书馆各利益相关者的权益需求,分为核心层、紧密层与延伸层三个层级;最后笔者提出了利益相关者理论下的公共图书馆社会责任与社会职能重构策略,即加强与利益相关者之间的合作、兼顾图书馆的管理和发展、积极开展广泛的馆际协作。以期推动公共图书馆更好地践行社会责任与发挥社会职能。

Social Responsibility and Social Function Reconstruction of Public Libraries Based on Stakeholder Theory

The stakeholder theory provides new ideas and methods for the reconstruction of social responsibility and social functions of public libraries. This paper analyzed the stakeholder composition of public libraries, expounded the social responsibility and social functions of public libraries, namely, administrative organization and management, serving users, training librarians and participating in community activities, and further analyzed the rights and interests needs of various stakeholders of public libraries, which were divided into core level, close level and extension. Finally, it put forward the strategies of social responsibility and social function reconstruction of public libraries based on stakeholder theory, includign strengthening cooperation with stakeholders, giving consideration to the management and development of libraries, and actively carrying out extensive inter-library cooperation, so as to promote public libraries to better practice social responsibility and play social functions.