|
|||||
|
|
Customer knowledge identify and application in collaborative product creative design |
|
| Authors: | WANG Xiao lei YANG Yu YANG Jie LIANG Xue dong and ZENG Qiang |
| Institution: | State Key Laboratory of Mechanical Transmission, Chongqing University, Chongqing 400044, P.R. China; Department of Mechanical Engineering, North China Electric Power University, Baoding 071003, P.R. China;State Key Laboratory of Mechanical Transmission, Chongqing University, Chongqing 400044, P.R. China;;State Key Laboratory of Mechanical Transmission, Chongqing University, Chongqing 400044, P.R. China;Chongqing Communication College, Chongqing 400035, P.R. China;State Key Laboratory of Mechanical Transmission, Chongqing University, Chongqing 400044, P.R. China;;State Key Laboratory of Mechanical Transmission, Chongqing University, Chongqing 400044, P.R. China; |
| Abstract: | Customer involvement in product innovation can improve design efficiency effectively. Identifying customer knowledge quickly and applying it into the process of product design can enhance the product design capability of manufacturing enterprise. Rough set theory is used to simplify the variety of customer knowledge and identify the important customer knowledge. In order to select the customer with great contribution, a customer knowledge contribution measurement model based on Fuzzy Analytic Hierarchy Process and Shapley (FAHP S) is proposed to determine the importance weights of customer knowledge and member influence weights in group decision. An example is presented to illustrate the effectiveness of this model. |
| Keywords: | product innovation customer knowledge knowledge identify rough set Shapley value method |
| 点击此处可从《保鲜与加工》浏览原始摘要信息 | |
| 点击此处可从《保鲜与加工》下载免费的PDF全文 | |