| 优化软、硬环境 创新服务模式 提高高校图书馆流通部的服务质量 |
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| 引用本文： | 王艳红,朱洪瑞.优化软、硬环境 创新服务模式 提高高校图书馆流通部的服务质量[J].农业图书情报学刊,2010,22(5):293-295. |
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| 作者姓名： | 王艳红 朱洪瑞 |
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| 作者单位： | 河北理工大学图书馆,河北,唐山,063009 |
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| 摘 要： | 高校图书馆是学校教育工作的重要阵地之一,流通部在高校图书馆中处于十分重要的地位,为更好地服务读者,流通部的工作人员必须创新思维,改变服务模式,提高服务质量,采取的具体措施包括3个方面：优化硬件环境、优化软件环境和创新服务模式。
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| 关 键 词： | 高校图书馆 流通部 服务模式 服务质量 |
Optimizing Both Hardware and Software Environment and Innovating Service Mode to Increase Its Service Quality of Circulation Department in University Library |
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| WANG Yan-hong,ZHU Hong-rui.Optimizing Both Hardware and Software Environment and Innovating Service Mode to Increase Its Service Quality of Circulation Department in University Library[J].Journal of Library and Information Sciences in Agriculture,2010,22(5):293-295. |
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| Authors: | WANG Yan-hong ZHU Hong-rui |
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| Institution: | Library/a>;Hebei Polytechnic University/a>;Tangshan 063009/a>;China |
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| Abstract: | University Library is an important position of school education;circulation department is a very important role in the university library.To better serve our readers,Circulation Department staff must innovate thinking,change service mode,improve service quality and take concrete measures in three areas: optimizing of the hardware environment,optimizing the software environment and innovating service models. |
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| Keywords: | university library circulation department service mode service quality |
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