ICT and quality management |
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| Affiliation: | 1. Key Laboratory of Optoelectronic Technology & Systems, Ministry of Education of China, Chongqing University, Chongqing 400044, China;2. College of Optoelectronic Engineering, Chongqing University, Chongqing 400044, China;3. Chongqing institute of green and intelligent technology, Chinese Academy of Sciences, Chongqing 401122, China;4. Chongqing Engineering Research Center of Graphene Film Manufacturing, Chongqing 401329, China;1. Department of Chemistry, Middle East Technical University, TR-06800 Ankara, Turkey;2. Atilim Optoelectronic Materials and Solar Energy Laboratory (ATOMSEL), Department of Chemical Engineering and Applied Chemistry, Atilim University, TR-06836 Ankara, Turkey;1. College of Health, Medicine and Life Sciences, Division of Environmental Sciences, Brunel University London, Uxbridge, UB8 3PH, UK;2. School of Civil Engineering, University of Leeds, Leeds, LS2 9JT, UK;3. Department of Mechanical and Construction Engineering, Northumbria University, Newcastle, NE1 8ST, UK |
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| Abstract: | The concept of quality management marks a major shift from traditional farm management through its emphasis on process management, process improvement, and customer links to improve customer defined quality of products and services and of process efficiency. This management concept aims at the survival and success of enterprises in sectors with competitive markets. It applies to the agri-food sector as a whole and, increasingly, to the farming sector as well. The shift in management concepts challenges traditional IT management support and requires a new view on management support needs and, consequently, on the requirements for IT management support. This paper analyses the present state of IT management support, specifies support requirements in quality management, and outlines a framework for new challenges in IT applications development. |
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