基于用户需求的高校档案在线服务平台的设计与实现

随着大数据时代的到来,用户对便捷办理档案业务和快速获取档案信息的渴望越来越强烈,传统档案服务模式已经与现代化社会不相适应。文章在分析用户需求、档案业务类型、业务流程、功能需求的基础上,以用户需求为中心,运用工作流技术、电子商务技术、物流技术等,设计并构建了高校档案在线服务平台;实现了所有类型档案业务在线办理,提升了业务处理效率,规范了档案业务,方便了数据统计与分析,真正提升了档案远程服务能力。

Design and Implementation of University Archives Online Service Platform Based on the Demands of Users

With the arrival of big data era, people have more and more intense desire for the quick access to archival information and the convenient operation for archival business, while traditional service mode of archives can’t meet the demands of modern society. Based on the analysis of users’ demands, archives business types, business process and functional demands, the university archives online service platform was designed and built by focusing on the demands of users and applying workflow technology, electronic commerce technology and logistics technology, to implement the online operation for all types of archives business, which improved the efficiency of business processing and regulated archival business, as well as made data statistics and analysis convenient and improved the remote service ability of archives service.