Abstract: | Over the years the meaning and definition of what constitutes an emergency have evolved but still an emergency is very much in the eye of the beholder. Certainly, clients view clinical emergencies in various ways and their expectation of care for their pets has risen with advancements in emergency and critical care medicine. The emergency clinic practitioner has the challenge of satisfying their customers, both client and referring veterinarian while striving to provide the appropriate care to their ultimate customer, the patient. |