| 面向需求的图书馆读者服务中的精细化管理研究 |
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| 引用本文： | 王艳坤,周庆梅.面向需求的图书馆读者服务中的精细化管理研究[J].农业图书情报学刊,2010,22(8):267-270. |
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| 作者姓名： | 王艳坤 周庆梅 |
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| 作者单位： | 东北林业大学图书馆,哈尔滨,150080 |
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| 基金项目： | 黑龙江省教育厅人文社会科学研究项目"图书馆精细化管理模式研究" |
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| 摘 要： | 运用精细化管理理论与方法,将读者需求研究与实践工作结合起来,分析了图书馆实施面向需求的读者服务精细化管理的必要性、实现途径,同时对如何有效落实进行了探讨,使图书馆能真正站在读者角度,用心打造服务细节,努力提升读者服务质量。
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| 关 键 词： | 图书馆管理 精细化管理 读者需求 读者服务 |
Research on the Fine Management of Libraty Services Based on Reader Requirements |
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| WANG Yan-kun,ZHOU Qing-mei.Research on the Fine Management of Libraty Services Based on Reader Requirements[J].Journal of Library and Information Sciences in Agriculture,2010,22(8):267-270. |
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| Authors: | WANG Yan-kun ZHOU Qing-mei |
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| Institution: | (Library,Northeast Forestry University,Harbin 150040,China) |
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| Abstract: | The article uses the fine management theory and method to combine reader requirements research and really woke together.discuss the necessity and implementing approach of implementing fine management of library services that based on the reader requirements,discuss the method that carry out the fine management efficiency at the same time,let the library can stand the point of reader,serve the detail by heart,and then,prove the quality of reader service. |
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| Keywords: | library management fine management reader requirements reader service |
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