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| 医学图书馆读者服务文化建设探讨 | |
| 引用本文： | 张梅,马红月,牛晓芳,杨晓辉.医学图书馆读者服务文化建设探讨[J].农业环境科学学报,2007(4). |
| 作者姓名： | 张梅 马红月 牛晓芳 杨晓辉 |
| 作者单位： | 解放军医学图书馆，北京100039 |
| 摘 要： |
根据医学图书馆的工作特点，提出了读者服务文化建设的基 本要求是形成团队精神、主人翁精神、服务品牌，其基本内容是确立服务观念、目标、 氛围、流程、技艺，建成评价与激励体系。 |
| 关 键 词： | 医学图书馆 读者服务文化 读者服务 |
Cultural development of reader service in medical libraries |
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| ZHANG Mei,MA Hong-yue,NIU Xiao-fang,YANG Xiao-hui.Cultural development of reader service in medical libraries[J].Journal of Agro-Environment Science( J. Agro-Environ. Sci.),2007(4). | |
| Authors: | ZHANG Mei MA Hong-yue NIU Xiao-fang YANG Xiao-hui |
| Institution: | Medical Libraryof the Chinese PLA, Beijing 100039, China |
| Abstract: |
Based on the characteristics of medical libraries, the authors put forward the essential requirements of cultural development of reader service, which aim at forming team spirit, master spirit and the brand name of read er service. The contents of the requirements include service ideas, goal s, atmosphere, workflow and skill, and systems of evaluation and in centive. |
| Keywords: | Medical libraries Reader service culture Reader service |
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