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以人为本优质服务——香港高校图书馆观感
引用本文:刘远翔,陈凤琴.以人为本优质服务——香港高校图书馆观感[J].农业图书情报学刊,2007,19(6):56-60.
作者姓名:刘远翔  陈凤琴
作者单位:华中农业大学,图书馆,武汉,430070
摘    要:通过笔者在香港高校的所见所闻和感受,叙述了香港高校图书馆以人为本的布局和设施,方便周到的咨询服务,“藏、借、阅”一体化管理,面向世界的高速公路以及敬业乐业的图书馆员。并提出这些做法和经验是值得内地高校图书馆学习和借鉴的。

关 键 词:香港  高校图书馆  以人为本  服务
文章编号:1002-1248(2007)06-0056-05
修稿时间:2007-03-13

People-oriented, Offering Quality Service
LIU Yuan-xiang,CHEN Fen-qin.People-oriented, Offering Quality Service[J].Journal of Library and Information Sciences in Agriculture,2007,19(6):56-60.
Authors:LIU Yuan-xiang  CHEN Fen-qin
Institution:Library, Huazhong Agricultural University, Wuhan 430070, China
Abstract:According to the impression and reactions visiting several academic libraries in Hong Kong,this paper recounts the people-oriented layouts and facilities,librarians' convenient and attentive consultant services in the visiting libraries.In the article,the "Collection-Lending-Reading" Integration management,the super highway facing to the world and the librarians' attitude to seeking pleasure in their work are also described.Finally the methods and experiences in their work are emphasized and should be used for reference and learning by the academic libraries inland.
Keywords:academic libraries  Hong Kong  people-oriented  reader service
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